Home/Who we help/Home care agencies
Software for Home Care Agencies
The system you bought was built for an average agency. Your agency isn't average — your payer mix, your state's rules, and the way you cover call-outs are yours.
We build the software that closes that gap.
Does this sound familiar?
- Standing up shifts with phone calls and texts at 6 a.m.
- Staff who quit because the scheduling is the worst part of the job
- Authorized units and delivered units that don't reconcile until billing finds it
- A state audit that takes three weeks of pulling records by hand
- A software vendor who tells you your requirement is "on the roadmap"
- Spreadsheets holding up processes that should be in the system
What we can take off your plate
- Scheduling that matches the right caregiver to the visit, including preferences and drive time
- A caregiver app your staff will actually use — check-in, care notes, offline capture
- EVV built in and submitted to your state's aggregator
- Authorization tracking, so expiring authorizations surface before they become unpaid visits
- Billing support across Medicaid waivers, private pay, insurance, and VA
- Reports you can hand an auditor without three weeks of preparation
Should you buy, or should you build?
If you run one location and a standard platform fits your workflows, buy it. It's cheaper and faster, and we'll say so.
Custom tends to make sense when you're multi-state, when your payer mix doesn't fit a standard product, when a specific report is required that nobody will build for you, or when the workaround is already costing more than the build would.
Where we are today
We haven't worked with a US agency yet. That cuts both ways, and it's worth being straight about.
What we have: home care operations systems running at scale in China, covering scheduling, caregiver check-in, authorization tracking, billing, and family communication. What we don't have: your state's rules, your payer mix, and your vendor landscape.
The fastest way to close that gap is a paid pilot on one piece of your operation — the part that hurts most. You see how we work, and get a real deliverable, before committing to anything larger.
How we'd start
1. A call about your agency
How you actually run — not a demo of somebody else's product.
2. Written scope
Milestones and a fixed price for the first phase.
3. Build in increments
Something you can click on every two weeks.
4. Launch with training
For your office staff and your caregivers, not just a handover document.
Common questions
Will it work with our billing and payroll systems?
Usually. We start by looking at what you run today, then tell you what an integration would actually take.
Can you take over from our current software vendor?
Yes, including migrating your historical records. We'll give you a written migration plan before you commit to anything.
How much does something like this cost?
It depends on scope, and anyone quoting a number before discovery is guessing. We'll give you a fixed price for the first phase after we've seen your workflows.
Do we have to move everything at once?
No. Most agencies start with the piece that hurts most, run it alongside the old system, then expand once it's proven.
Will our caregivers actually use it?
That's the question that decides whether a build was worth doing. We design for the field first — offline capture, minimal typing, one-handed use — and we pilot with a small group before rolling out.
Tell us what your current system can't do.
We'll tell you what it would take to fix — or tell you to stay where you are.